Store Policies

Age Disclaimer
AGE RESTRICTIONS ON ACCESS AND PURCHASE

You must be at least 18 years old to access this site. If you are under 18 years old you are not permitted to use this site for any reason. You must be of legal age required by the state you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.

Shipping Policy
INFORMATION ON SHIPPING AND DELIVERY

We currently offer domestic shipping (USA) via USPS and UPS. We ship orders within 1- 2 business days; please allow 2-4 business days for tracking information to be updated.

We are not responsible for lost, stolen, or packages shipped to the wrong address. At checkout, please be sure to use the correct shipping address. If the carrier is unable to deliver, please contact the carrier to arrange pick up or delivery. If you believe your package to be stolen, please file a claim with the carrier. Email us if you have additional shipping questions – hello@ornatewellness.com.

Refund and Exchange Policy
INFORMATION ON RETURNS, EXCHANGES, AND CANCELLATIONS

Due to current COVID-19 restrictions we do not accept returns, exchanges or cancellations on orders at this time. If your products arrive damaged or incorrect, please email hello@ornatewellness.com.